Elliot Dowling is the Chief Transformation Officer at Aruma, where he leads enterprise-wide technology and transformation initiatives to improve outcomes for people living with disabilities. He brings extensive experience delivering large-scale digital and operational change across sectors including human services, utilities, and hospitality. Elliot has held senior leadership roles in global professional services firms, with a strong focus on leveraging technology to drive efficiency, service quality, and sustainable growth. At Aruma, he is spearheading the adoption of AI, automation, and modern platforms to address workforce, compliance, and cost pressures facing the NDIS sector.

Elliot is particularly passionate about balancing innovation with practical delivery, ensuring technology investments create real impact for both frontline teams and participants. He is a frequent contributor to industry discussions on digital transformation in highly regulated and human-centred environments.