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Raji Haththotuwegama

Raji Haththotuwegama

Head of Data and AI

Canon Business Services

In this role, Raji works closely with CBS’ clients to leverage both data and artificial intelligence to assist clients to drive outcomes and realise significant business value. He supports and leads a team of data and AI specialists, providing technical analysis and design reviews while also facilitating knowledge sharing and mentoring.

Prior to joining Canon Business Services, Raji held positions of Head of Data and AI, General Manager – Strategy and Innovation and was also a founder of his own AI startup.

With more than 25 years in IT, including a decade in data science and AI, Raji has led numerous programs that have transformed businesses through data modernisation, intelligent automation, and AI.

SESSIONS

Day 1

1:45

Roundtable breakout sessions (multiple options to attend)

Roundtable A – Presented by Canon Business Services

Explore how AI agents, automation, and responsible AI are shaping the future of the healthcare and disability sector.


  • AI Agents and Automation: Transforming operations by augmenting AI and human capabilities.

  • Governance, Risk, and Compliance (GRC): Best practices for implementing AI safely.

  • Responsible AI: Balancing automation with human-centered design to build trust and inclusivity for healthcare workers and the community.

  • Maximising ROI from AI: Uncovering strategies to measure and optimise the value of AI investments.


Raji Haththotuwegama, Head of Data and AI, Canon Business Services


Roundtable B – Presented by Lumary

Understand the importance of data ownership, unified platforms, and the risks of fragmented systems in the disability sector.


  • Data Ownership in the Disability Sector: Do you truly own your data? Understand the implications of relying on multiple disconnected systems and third-party tools.

  • Unified Systems: Unlock the benefits of having one solid system that enables costed rostering, accurate reporting, and real-time decision-making.

  • Workflow & Risk Reduction: Streamline operations and reduce human error through end-to-end data flow across care, finance, and workforce management.

  • Are You at Risk?: Identify the red flags—what common tech practices are putting providers at risk of compliance breaches, inefficiencies, and poor service delivery?

  • The Data Ownership Checklist: Walk away with a practical tool to assess your organisation’s data maturity and identify opportunities for consolidation and control.


John Rowland, Chair, Disability Digital Transformation Thought Leadership Group and Principal Consultant, Bonorigo


Roundtable C – Presented by Bluescale IT

Optimising Cost, Security, and Operational Efficiency


Peng Chen, CEO, Bluescale

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